Terms & Conditions

Last updated: July 4, 2026

Acceptance of Terms

By accessing or using any service offered by Home Care Plus — including laundry, dry cleaning, or shoe and bag care — you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our services.

About Our Services

Home Care Plus provides on-demand laundry, dry cleaning, and shoe & bag care in Kozhikode, Kochi, and surrounding areas. Service availability, turnaround times, and pricing may vary by location and are subject to change without prior notice.

Memberships & Subscriptions

Membership plans offer benefits such as priority scheduling, discounted rates, and complimentary pickups. Membership fees are billed on a recurring basis and are non-refundable except where required by law. You may cancel your membership at any time, effective at the end of the current billing cycle.

Bookings, Payments & Refunds

All bookings are confirmed subject to availability. Payment is due at the time of booking or upon completion of service, as specified at checkout. Refunds and cancellations are handled on a case-by-case basis in accordance with our refund policy.

User Responsibilities

You are responsible for providing accurate pickup and delivery information, ensuring someone is available to hand off and receive items, and disclosing any special handling instructions for delicate or high-value items in advance.

Service Availability & Limitations

While we strive to deliver every service on schedule, delays may occur due to weather, traffic, or other circumstances beyond our control. Home Care Plus is not liable for delays caused by factors outside our reasonable control.

Intellectual Property

All content on this website, including our logo, branding, and design, is the property of Home Care Plus and may not be reproduced or used without written permission.

Limitation of Liability

Home Care Plus is not liable for indirect, incidental, or consequential damages arising from the use of our services, except in cases of gross negligence or willful misconduct. Our total liability for any claim is limited to the amount paid for the relevant service.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services or legal requirements. Continued use of our services after any changes constitutes acceptance of the updated terms.

Governing Law & Contact

These terms are governed by the laws of India. For any questions regarding these Terms & Conditions, please reach out to us through our contact page.